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Return Policy

Roxagi Corporation does not issue refunds for PR-Tracker licenses which have been purchased and received. An explanation of this policy follows.

PR-Tracker may be downloaded and installed prior to purchasing software. The download version of PR-Tracker is the only version and it is fully functional with one exception. After 400 transactions, the Save button on the Problem Report form no longer works but all other aspects of the software work the same. This way a prospective client has the opportunity to fully evaluate PR-Tracker to make sure it meets their requirements before purchasing it.

If after 400 transactions the prospective client is still not sure that PR-Tracker satisfies their requirements, or if they need time to approve funding, they may request and evaluation licenses for up to 6 months. Once they enter these codes the Save button is enabled again for the specified amount of time.

When PR-Tracker is purchased the client receives a registration number and a license code. The license code specifies the number of users PR-Tracker is licensed for. The user then enters the codes into the PR-Tracker License Setup dialog and the software will work forever.

Note that is it not the electronic copy of the software that is delivered when the PR-Tracker is purchased. The deliverable is the registration number and license code. Thus, if a PR-Tracker license is purchased and received, there is no refund.
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