mid.gif (2241 bytes)
FormMenuStart.gif (2069 bytes) FormMenuEnd.gif (441 bytes)
PR-Tracker 2.06 Technical Support
Updated May 29, 1997
FormHorizontalLine.gif
If you need help, send email to support@prtracker.com with subject "PR-Tracker Help". But before contacting us, please review the following list of problems.

Problems with version 2.04

Problems with version 2.05


PR-Tracker closes down when saving problems as HTML

  • The same happens when saving a problem as text. Also a GPF results if PR-Tracker is restarted. This problem may occur when using Norton Open Desktop V4.x . The Desktop has a feature called File Assist that will intercept calls to the Windows File Open and Save module and launch a more robust dialog box. PR-Tracker does not interface well with this feature. To workaround this problem, disable the Desktop File Assist option.

Run-time error 13 occurs when saving a problem

  • This problem happens on some computers but we have not yet tracked down the cause. If you have this problem try installing PR-Tracker on a different computer. You can also help us by sending us the following information.
    1. What operating system you are using, and its version.
    2. A listing of the files in your Windows system directory.
    3. The language/country specified in the Regional Settings applet of the Control Panel. Please also send the Date and Time formats specified in this applet as well.
CornerLeft.gif (244 bytes) HorizontalBottom.gif (440 bytes) CornerRight.gif (244 bytes)
endln.gif (223 bytes)
2009 Roxagi Corporation. All Rights Reserved. | 425-513-0415 | Home | Contact Us | Site Map