mid.gif (2241 bytes)
PR-Tracker: Problem Tracking Software Bug Tracking Home Download PR-Tracker Bug Tracking PR-Tracker Bug Tracking Features PR-Tracker Support Purchase PR-Tracker Bug Tracking FormMenuEnd.gif (441 bytes)
Upgrading PR-Tracker 5.xx
FormHorizontalLine.gif
Upgrade Costs

From 4.xx to 5.30 is $50 per user
From 5.xx to 5.30 (no cost)

Upgrading to PR-Tracker  5.30

Note: You must perform the upgrade on the computer acting as the PR-Tracker server first, and then upgrade the client workstations.

  1. Download prtrk530zip.exe (17M)  and store it in a temporary directory.

  2. Unzip file prtrk530zip.exe into the same directory.

  3. Close all running programs.  
    a. If the PR-Tracker Email Notifier if it is running on the computer stop it using the Services applet or Task Manager.
    b. If you are using PR-Tracker Web Client, stop IIS while upgrading the web server. This way PRWEBSVR.DLL can be upgraded without rebooting.

  4. Backup your existing PR-Tracker database (make a copy of the directory tree) and program files so that you may return to an earlier version of PR-Tracker if desired.

  5. Run setup.exe and select the Upgrade installation option. Install PR-Tracker into the same directory as before. 

  6. The setup.exe will automatically update the PR-Tracker program and database files. Setup.exe will also copy all setup files to the NETSETUP subdirectory of the PR-Tracker database directory so that others can install the upgrade from the network.

  7. After one person has installed the upgrade, the prtracker.key will be modified such that all users starting the old version of PR-Tracker will be notified to upgrade.

  8. If you plan to use PR-Tracker over the internet, select PR-Tracker Web Client option during setup and follow the instructions for setting up PR-Tracker to work over the internet.

  9. If you are upgrading from version 4.30 or 4.40 see How To Work Around Upgrade Bug (Error 52).

If you have any problems installing PR-Tracker, please see our Technical Support for information on how to get help.

PR-Tracker 5.30 will run for 400 transactions with a license code from an older version of PR-Tracker. When you buy the upgrade you will receive a new license code which you must enter into the PR-Tracker License Setup dialog.

Differences between PR-Tracker Versions

New features in 5.xx versions

New features in 4.xx versions

CornerLeft.gif (244 bytes) HorizontalBottom.gif (440 bytes) CornerRight.gif (244 bytes)
endln.gif (223 bytes)
2009 Roxagi Corporation. All Rights Reserved. | 425-513-0415 | Home | Contact Us | Site Map